| Questions for Leading Chief Petty Officer Leadership Course: Supporting : Topic : 4 |
| Rating | Question |   |
 | Which of the following publications provides a 14-step guide for process improvement. |
| What is the first step in basic process improvement |
| What is the name of the document that describes the boundaries, expected results, and resources to be used by a process improvement team. |
| Before a team can improve a process, the members must understand how it works. The most useful tool for studying the current process is |
